1. Privacy Policy

Acasta Europe Limited takes your privacy very seriously. This Privacy Policy tells you, in broad terms, how we use personal information that we collect from your use of the domain https://www.acastaeurope.co.uk (the” Website”) and all sub-domains of the Website.

This Privacy Policy and the Terms and Conditions of Use (together the “Terms and Conditions”) apply to your use of the Website. Please read the Terms and Conditions carefully contained within this document carefully.

By proceeding with access to the Website you are deemed to have accepted the Terms and Conditions. If you do not agree with the Terms and Conditions, then please refrain from accessing or using the Website.

Any personal information you supply to Acasta Europe Limited via the Website (and by other means) will be treated in accordance with the Data Protection Act 2018 and other legislation intended to protect your personal information and privacy (see Your Personal Data and Your Legal Rights).

If you are not satisfied with our response to a complaint or believe we are processing your data incorrectly you can complain to the Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113.

We may revise the Privacy Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

The Website has links to websites of other companies and we recommend that you check their terms and conditions if you visit their websites. We also recommend that you check the terms and conditions and privacy statements on all external Websites before using such Websites.


  1. What information do we collect and how?

The personal information Acasta Europe Limited collects through the Website may include details such as your name, e-mail address, postal address, and telephone number.

Personal information is collected on the Website via inquiry form if you submit this through our Website.

We may also use cookies or similar technologies to collect Website usage information. For further information, please see the section on Cookies on our website. In addition, we may also collect IP addresses via a web analytics package.


  1. What will the information we collect be used for?

Information collected from our contact form may be passed to Acasta European Insurance Company Limited who are the insurance company that Acasta Europe Limited are the administrator for. Acasta Europe Limited are based at Acasta Europe Limited, 4 Station Road, Cheadle Hulme, Cheadle, SK8 5AE. Co. Reg No.: 07270251. Acasta Europe Limited are authorised and regulated by the Financial Conduct Authority and are also covered by the Financial Ombudsman Service. You can find out more at www.financial-ombudsman.org.uk. Acasta European Insurance Company Limited are based in Gibraltar at Unit 1, 124 Irish Town, Gibraltar, GX11 1AA. Acasta European Insurance Company Limited is regulated and licensed by the Financial Services Commission of Gibraltar. They are also members of the Financial Services Compensation Scheme and Financial Ombudsman Service in respect of UK Business. Company Registration Number 96218.

We may also use the information we collect for analytical purposes for Website design, content, and user experience development.

We will also use information collected to safeguard against fraud and money laundering. We are required to report details of some suspicious activities to the National Crime Agency (NCA)

If you provide personal information via the Website, you will be told what the information you provided will be used for before the information is submitted to us and you will have the chance to withhold or withdraw your consent for a use other than as stated within our ‘What Information Do We Collect and How’ section.  


  1. Security of personal data

Acasta Europe Limited will take all reasonable steps to ensure that any personal data that you provide via the Website is kept secure. Although we endeavour to protect your personal data, because of the nature of the Internet, we cannot guarantee the security of your data transmitted to the Website and any inward transmission of data is carried out at your own risk.


  1. Data Retention

We only keep your personal data for as long as it is necessary for the purpose you submitted your data to us. We may keep your data on file if further correspondence is required to fulfil your original contact enquiry.


  1. Risk Controls

Any personal information you supply to Acasta Europe Limited via the Website or via any third-party website will be treated in accordance with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.

Acasta Europe Limited is committed to delivering the rights that the Data Protection Act 2018 and Privacy and Electronic Communications Regulations provide to individuals. Amongst these are:

  • the right to object to your personal information being used for direct marketing. We will give you the ability to object to this, and where required we will ensure we obtain your consent before undertaking marketing; and
  • the right to request a copy of the personal information Acasta Europe Limited holds about you. To do this, please write to us with full details of what you require.


  1. Data Protection

You have the right to contact Acasta Europe Limited for all issues relating to your personal data. Should you have any questions about how we use your information, your rights as a data subject or if your personal information needs updating, please write to the following:

Data Protection Officer

Acasta Europe Limited

4 Station Road

Cheadle Hulme





  1. Third Party Links

The Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


  1. Consent

We do not intentionally collect any information via the Website from children under 16 years of age, and shall delete the details of such users when a parent or guardian notifies us that any details have been obtained from their child.


  1. Right to access

We need your help to keep the personal data which we hold as accurate and up-to-date as possible. You may contact us to find out what, if any, personal data we hold about you, and ask us to correct, update or delete this data under the subject access request.


  1. Website Complaints

If you have a complaint in relation to the Website, please contact us at info@acastaeurope.co.uk.

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